Last Updated: April 18, 2026

At Revio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

1.1 Personal Information

When you register for an account or use our services, we may collect:

• Name (first and last name)
• Email address
• Password (encrypted)
• Phone number (if provided)
• Date of birth (if provided)
• Profile information and preferences

1.2 Payment Information

When you purchase a subscription, we collect payment information through our secure payment processors. We do not store your complete credit card details on our servers. Payment information may include:

• Billing address
• Payment method details (processed by third-party payment providers)
• Transaction history

1.3 Usage Data

We automatically collect information about your use of our services, including:

• Lesson progress and completion status
• Test scores and performance analytics
• Practice test and mock exam results
• Time spent on lessons and exercises
• Learning patterns and study behavior
• Content interactions and preferences

1.4 Technical Information

We collect technical data about your device and how you access our services:

• IP address
• Browser type and version
• Device type and operating system
• Cookies and similar tracking technologies
• Pages visited and navigation paths
• Access times and dates
• Referring website addresses

1.5 Communications

If you contact us or interact with our support team, we collect:

• Email correspondence
• Feedback and survey responses
• Support tickets and help requests
• Comments and reviews

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 To Provide and Improve Our Services

• Create and manage your account
• Deliver lessons, practice tests, and mock exams
• Track your progress and performance
• Personalize your learning experience
• Provide recommendations based on your performance
• Improve our content and features
• Develop new services and functionality

2.2 To Process Transactions

• Process subscription payments
• Manage billing and invoicing
• Handle refunds and cancellations
• Prevent fraud and unauthorized transactions

2.3 To Communicate With You

• Send account-related notifications
• Provide customer support
• Send service updates and announcements
• Deliver promotional materials (with your consent)
• Respond to your inquiries and requests
• Send exam tips and study reminders

2.4 For Analytics and Research

• Analyze usage patterns and trends
• Measure the effectiveness of our content
• Conduct research to improve learning outcomes
• Generate aggregated statistics (anonymized)

2.5 For Legal and Security Purposes

• Comply with legal obligations
• Enforce our Terms of Service
• Protect against fraud and abuse
• Ensure platform security and integrity
• Resolve disputes and legal claims

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We work with third-party service providers who perform services on our behalf, such as:

• Payment processors (e.g., PayPal, Stripe)
• Email service providers
• Cloud hosting services
• Analytics providers
• Customer support tools

These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect it.

3.2 Business Transfers

If Revio is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.4 Protection of Rights

We may disclose information when we believe it is necessary to:

• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Prevent fraud or illegal activity
• Enforce our Terms of Service

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform.

4.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly
• Performance Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences and settings
• Analytics Cookies: Collect information about usage patterns

4.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our platform.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Secure password storage (hashing and salting)
• Regular security audits and testing
• Access controls and authentication
• Secure hosting infrastructure
• Regular backups and disaster recovery plans

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account information: Retained while your account is active and for a reasonable period after deletion
• Transaction records: Retained for accounting and legal purposes (typically 7 years)
• Usage data: Retained for analytics purposes, then anonymized or deleted
• Communications: Retained as needed for support and legal purposes

7. Your Rights and Choices

You have certain rights regarding your personal information:

7.1 Access and Correction

You can access and update your account information at any time by logging into your account settings.

7.2 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used format.

7.3 Deletion

You may request deletion of your account and personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

7.4 Marketing Communications

You can opt out of receiving promotional emails by:

• Clicking the "unsubscribe" link in any promotional email
• Updating your email preferences in your account settings
• Contacting us directly

Note: You will still receive essential service-related communications even if you opt out of promotional emails.

7.5 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent tool.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

For users between 13 and 18 years of age, we require parental or guardian consent before using our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the Philippines. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

12. Data Protection Officer

If you have questions about how we handle your personal information or wish to exercise your rights, you may contact our data protection team at the email address provided below.

13. Philippine Data Privacy Act Compliance

Revio complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. As a data subject under Philippine law, you have the following rights:

• Right to be informed
• Right to access
• Right to object
• Right to erasure or blocking
• Right to damages
• Right to file a complaint
• Right to rectify
• Right to data portability

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Acknowledgment

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.